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View chat transcripts

Who should read this article?
All League members

Do you need to review a past chat with the Customer Care team? You can view your chat transcripts any time in your League account.

Note: After you end a chat, it can take up to a few hours for the conversation to appear in your chat history.

View instructions for:

On mobile:

1. Tap "Get Care".

2. Tap the clipboard icon in the top right-hand corner.

Clipboard icon highlighted in League's app get care screen

3. Tap “View Chat History”.

Get Care screen on the League mobile app with the View Chat History button highlighted

4. Select a message to view the full chat transcript.

Chat History screen on the League mobile app

We’ll also show you who you chatted with and the date and time of the chat.

On web:

1. Click “Chat”.

Chat button highlighted in League's website home screen

2. Click “View Chat History”.

Chat page on the League website with the View Chat History button highlighted

3. Click “View” beside the chat you want to view.

Chat History page on the League website

We’ll also show you who you chatted with and the date and time of the chat.

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