View chat transcripts
Who should read this article?
All League members
Do you need to review a past chat with a registered nurse, care navigator, or our Customer Care team? You can view your chat transcripts any time in your League account.
Note: After you end a chat, it can take up to a few hours for the conversation to appear in your chat history.
View instructions for:
On mobile:
1. Tap "Get Care".
![](../../../../__attachments/154009624/image-20230808-173851.png?inst-v=6d1d444a-402a-4ce5-87e7-39fae8f14d38)
2. Tap the clipboard icon in the top right-hand corner.
![Clipboard icon highlighted in League's app get care screen](../../../../__attachments/154140863/image-20230522-213009.png?inst-v=6d1d444a-402a-4ce5-87e7-39fae8f14d38)
3. Tap “View Chat History”.
![Get Care screen on the League mobile app with the View Chat History button highlighted](../../../../__attachments/154140863/rtaImage%20-%202022-09-28T135122.061.jpeg?inst-v=6d1d444a-402a-4ce5-87e7-39fae8f14d38)
4. Select a message to view the full chat transcript.
![Chat History screen on the League mobile app](../../../../__attachments/154140863/rtaImage%20-%202022-09-28T135125.014.jpeg?inst-v=6d1d444a-402a-4ce5-87e7-39fae8f14d38)
We’ll also show you who you chatted with and the date and time of the chat.
On web:
1. Click “Chat”.
![Chat button highlighted in League's website home screen](../../../../__attachments/154009624/rtaImage%20(31).jpeg?inst-v=6d1d444a-402a-4ce5-87e7-39fae8f14d38)
2. Click “View Chat History”.
![Chat page on the League website with the View Chat History button highlighted](../../../../__attachments/154140863/rtaImage%20-%202022-09-28T135129.417.jpeg?inst-v=6d1d444a-402a-4ce5-87e7-39fae8f14d38)
3. Click “View” beside the chat you want to view.
![Chat History page on the League website](../../../../__attachments/154140863/rtaImage%20-%202022-09-28T135132.523.jpeg?inst-v=6d1d444a-402a-4ce5-87e7-39fae8f14d38)
We’ll also show you who you chatted with and the date and time of the chat.