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Cancel spending account claims

Who should read this article?

Members with a spending account through League (like a Lifestyle Spending Account). If you have a spending account through an insurance carrier, your spending account might be a bit different. Learn more in your Wallet.

You can cancel a pending claim as long as the claim is not in a "Paid" status. Navigate to your "Claims" menu, click the claim you would like to cancel, and hit the three dots in the top right corner of the screen to cancel the claim.

View instructions for:

On Mobile:

1. Tap the profile icon. 

Profile icon highlighted in League's app home screen

2. Tap the ellipsis (three dots) icon.

ellipsis button highlighted in about me screen

3. Select "Claims".

Claims button highlighted in the my account menu

4. Tap on the claim you want to cancel.

Claims screen on the League mobile app with a claim highlighted

5. You are now viewing your "Claim Details". Take a minute to make sure this is the claim you would like to cancel. Tap the three dots in the top right-hand corner and then tap "Cancel Claim". 

Claim Detail screen on the League mobile app with the Cancel Claim button highlighted

6. If you're sure you want to cancel the claim, tap "Yes".

Cancel claim confirmation pop-up with yes button highlighted on the League app

The status of your claim will now be "Canceled". 

Claim details page on the League app with cancelled claim status highlighted

 

On Web:

1. Click on the menu in the top right-hand corner. 

Journey button highlighted in League's webpage home screen

2. Select "Claims".

Profile menu on the League website with the claims button highlighted

3. Click on the claim you want to cancel. 

Claims screen on the League website with a claim highlighted

4. You are viewing the claim you selected. Take a minute to make sure this is the claim you want to cancel, and then click "Cancel Claim". 

Claim screen on the League website with the cancel claim button highlighted

5. Click "Yes" to confirm you want to cancel your claim.

Cancel claim confirmation pop-up with yes button highlighted on the League website

6. A confirmation message will appear. Clicking "OK" will close it.

Cancel claim confirmation pop-up with ok button highlighted on the League website

7. The status of your claim will now be "Cancelled".  

Claim details page on the League website with cancelled claim status highlighted

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