Troubleshoot partial spending account reimbursements
Who should read this article?
Members with a spending account through League (like a Lifestyle Spending Account). If you have a spending account through an insurance carrier, the carrier will have different steps for reimbursing claims. Learn more in your Wallet.
There are a variety of reasons for why your League spending account claim could have been partially paid. A few common reasons for a partial reimbursement are:
Some of the products or services being claimed are not eligible for coverage.
The accounts being claimed against have insufficient funds to cover the full expense.
Multiple receipts from different vendors and/or different dates were submitted in one claim.
Because there are other reasons a claim may not be covered, but if you have any questions or concerns regarding your particular claim please contact our Customer Care team through Chat or email us at help@league.com. We'd be happy to help!